Orders are processed within 1–2 business days. Each order is carefully packed and shipped from Germany via DHL GoGreen.

Once your order has been dispatched, you will receive a confirmation email with your tracking details. Please allow up to 24–48 hours for tracking updates to appear.

Estimated delivery times after dispatch:

• Germany 1-3 Business Days
• EU 2-5 Business Days
• United Kingdom 2-5 Business Days
• Switzerland, Liechtenstein, Norway 2-5 Business Days
• US, Canada & Worldwide 2-8 Business Days 

Please note that delivery times may vary depending on the destination and external factors.

Shipping costs are calculated individually at checkout and depend on the delivery destination.

We are pleased to offer free shipping to the following countries and regions:

Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Vatican City

For all other countries, shipping costs will be displayed at checkout.

Orders within the EU are not subject to additional customs fees or import taxes.

Orders shipped outside the EU may be subject to import duties and taxes. These charges are determined by your local customs authority and must be paid by the customer upon delivery.

Yes - all orders include tracking.

Once your order has been shipped, you will receive a confirmation email with your personal tracking link, allowing you to follow your delivery at any time.

If you need to change your shipping address, please contact us at hello@meanui.eu as soon as possible.

As we process orders quickly, we cannot guarantee changes once your order has been placed, but we will do our best to support you.

If your tracking shows that your order has been delivered but you haven’t received it, we recommend checking with your neighbours or household members, as the package may have been accepted on your behalf.

You may also want to contact your local carrier, as they sometimes hold packages at nearby facilities.

If you’re still unable to locate your order, please contact us at hello@meanui.eu – we’ll be happy to assist you.

If you are not fully satisfied with your order, you can return it to us within 14 days of delivery, provided it is in its original and unused condition.

Please note that return shipping costs are covered by the customer.
Once we receive and inspect the returned item, we will process your refund accordingly.

Yes, we do offer discounts for larger orders.

Whether for gifts, teams, or personal use, please contact us at hello@meanui.eu with the quantity you are interested in. We offer discounts for orders of 5 or more journals.

We’re always open to meaningful collaborations.

If you’d like to work with us, please email hello@meanui.eu with a short introduction and your collaboration idea. We’ll get back to you as soon as possible.

Yes! We uphold the highest standards of quality, while creating with care, intention and respect for our earth. All products are made from eco-friendly, FSC-certified materials, including paper sourced from renewable resources. Produced, printed, and hand-packaged in Europe, we strive to create items that will last while respecting our planet every step of the way.

We also ship all orders via DHL GoGreen to ensure more climate-conscious delivery.